Obtain your multimedia access codes
WHAT ARE MULTIMEDIA ACCESS CODES?
With your multimedia access codes, you can securely manage your accounts (checking account, Livret A, Sustainable Development Livret, etc.) and your securities portfolio online, on your mobile device(s) and by phone.
Your codes are comprised of:
Advantages of your access codes:
OBTAIN YOUR MULTIMEDIA ACCESS CODES
LOST OR FORGOTTEN YOUR PIN CODE?
Request one free of charge:
In all cases, your reset PIN code will be sent in a confidential envelope to your home address, within 8 business days.
CUSTOMER NUMBER CANCELLATION
In the event of theft
A new customer number and PIN code will be sent to you in separate envelopes within 8 business days.
FOR JOINT ACCOUNTS
If you cancel your customer number, a customer number and PIN code will be reissued to each co-holder. Never disclose your PIN code, whether verbally, in writing or by email.